Protection of your personal information
To provide better services to our customers, we may collect the following personal information: name, address, phone number, email address, purchase history, inquiry content, and other information necessary for service provision, which we manage appropriately.
Collected personal information is used for product shipping, customer support, information about new products and services, marketing activities, statistical data creation, legal obligation fulfillment, and other provision and improvement of our services.
We do not provide customer personal information to third parties except when required by law, with customer consent, or to business partners necessary for service provision such as shipping companies. We require appropriate management from business partners.
We implement appropriate security management measures to prevent leakage, loss, or damage of personal information. We adopt SSL encrypted communication, implement access restrictions, conduct regular security audits, and strictly protect customer personal information.
Personal information is retained for the period necessary to achieve the purpose of use, the period stipulated by laws and regulations, or while the business relationship with the customer continues. After the retention period expires, we delete or anonymize the information using appropriate methods.
Customers have the right to request disclosure, correction, deletion, suspension of use, etc., regarding their personal information. We will respond appropriately to these requests in accordance with laws and regulations after verifying identity. Please contact our inquiry desk.
This site uses cookies to improve services. Cookies allow us to analyze customer usage patterns and provide a better user experience. For details about cookies, please refer to our separate Cookie Policy.
This site uses access analysis tools such as Google Analytics. These tools use cookies to analyze customer behavior but do not contain personally identifiable information. For details, please refer to each tool's privacy policy.
Parental consent is required when persons under 18 years of age use our services. When collecting personal information from minors, we confirm parental consent and provide appropriate consideration.
Our company is based in Japan, and customer personal information may be processed across borders. In such cases, we transfer data with appropriate protective measures in accordance with applicable laws and regulations.
We may change this privacy policy due to changes in laws and regulations or service content. Important changes will be announced in advance on this site. The revised policy takes effect from the time of publication.
If you have any questions, opinions, or complaints regarding the handling of personal information, please feel free to contact us at the following:
Email: privacy@shinkansen-weekender.jp
Phone: +81 70-8497-3094
Address: 7-194 Oka, Matsubara City, Osaka Prefecture, 580-0014
This Privacy Policy takes effect from January 1, 2025.